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STORE POLICY

Returns

Appointment Cancellation

Due to the nature of being "pre-loved," all sales will be final sale, much like regular bridal stores. If you'd like to consign your purchased gown with us we would be happy to discuss. 

All appointment cancellations must be made 24 hours in advance or will be subject to $25 penalty. Please let us know if you can't make it and need to reschedule! Our time is valuable, and cancelling last minute wastes an appointment.

Dress Holds

If you would like us to hold a dress, we charge a non-refundable deposit. Dress payment must be made in full within 14 days, unless otherwise discussed. Failure to pay will result in a lost deposit, and the dress will return to the floor. Your dress must also be picked up within a week of final payment.

Customer Care

We are always happy to accommodate your needs, and if you ever need anything please reach out! We want you to be happy and feel beautiful for your event.

Payment Methods

Payment Methods

- Credit / Debit Cards
- PayPal

- Offline Payments

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